Giving Remote Control Access During a Video Meeting

Updated 2 years ago by Triana Kalmanoff

During a video meeting, you can give remote control access to your kiosk to other meeting participants. This can be very helpful when meeting with legal aid staff or an attorney, as they can view what's on your screen and help you fill out a form or navigate a challenging website.

  1. First, make sure you have successfully joined the video meeting. For step-by-step instructions, read more here.
  2. Make sure that you have shared your screen in the video meeting. For more information, read more here.
  3. There are two ways that you can give remote control access to another meeting participant.
    1. You can give them remote control
    2. They can request remote control, and then you can approve their request

Giving Remote Control

  1. Once you start sharing your screen, you will see "Remote Control" on the control panel.
  2. Click Remote Control and then the name of the person you are giving access to, listed under "Give Mouse/Keyboard Control to".
  3. The meeting participant you selected should now be able to control your screen. You can stop this anytime by clicking "Stop Share".

Approving a Request for Remote Control

Other meeting participants can initiate the remote control of your kiosk by sending you a request. They will not be able to begin controlling the kiosk until you approve their request.

  1. If you see a pop-up that says a participant "is requesting remote control of your screen," another meeting participant is asking for your approval to continue.
  2. Just click Approve in blue and they will begin to have remote control of your kiosk. You can remove their access anytime by clicking the red "Stop Share" button.

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