Privacy Policy

Updated 2 years ago by Triana Kalmanoff

Privacy Policy

General Policy

This privacy statement applies to anyone who uses a Legal Kiosk.

We collect data about how the website is used. This usage data does not include personally-identifying information. See the General Usage Statistics section below for information on what data we collect and how we use it.

You can access an Online Application through this Legal Kiosk. See the Online Applications to Legal Aid section below for details on what information is collected in the Online Application and how the information is used.

When you use the Online Application to ask for help from Legal Aid, we use a third-party website managed by Legal Aid. The Online Application asks for certain information so that the Legal Aid organization you apply to can process your application. It asks for contact information so Legal Aid can get in touch with you. It also asks for information about your legal problem and your income to help Legal Aid decide if they can help with your case.

The Legal Kiosk does not keep the information you enter into the application form. The information is stored in Legal Aid’s secure case management system.

We are not responsible for the information you provide to any organization. We do not have access to the information.

General Usage Statistics

We collect statistics and data on how our website and applications are used by visitors and through Google Analytics.

We use Google Analytics to track visits to our site. Google Analytics uses cookies on your web browser to collect and track this data. Data is collected and presented in a way that keeps your identity hidden. We only see trends and statistics, not information about you as a specific visitor. We use Google Analytics to:

  • Track how much our content is used and visited. This helps us decide what content to update and promote.
  • Report to our funders and potential funders about website usage from year to year.
  • Learn how to design and present our website to make it work better for more users.
  • Identify problems or barriers to access on our website.

You can opt-out of letting Google Analytics collect your data by using the Google Analytics Opt-out Browser Add-on. Learn more about Google Analytics Data Collection. Also, we are not responsible, liable, or subject to claims based on the practices and policies of this provider. 

How We Use Usage Statistics

We may create reports using information about people who use the Legal Kiosks so that we can improve the user experience. We cannot identify individual users based on these reports.

  • Our funders and potential funders.
  • Partners in the legal aid and legal aid technology communities – for joint work on website improvement projects or for informational purposes/studies of legal aid website use.
  • Contractors performing development or maintenance work on our website.

We do not sell or use data to sell things to you. We may use data to help us learn how to best promote our services or website. 

Our websites do not knowingly or intentionally collect personal information from children

If you are a parent or guardian and you believe our website has collected personal information about your child, please contact us.

Learn more about protecting your child's privacy online.

Our sites contain links to third-party sites. If you click on one of those links, you are taken to sites we do not control. This policy does not apply to the information practices of other websites.

Internet Safety

The Internet is not 100% secure. We cannot promise that this website is completely safe. Use caution when using the Internet! 

Policy Updates

From time to time we may change our privacy practices or policies. If there are changes, the latest version of our policy will be posted on this page.

Questions about this Policy

If you have any questions or concerns about this Privacy Policy or our data collection and usage, please contact us.

Updated: 02/03/2021

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